Frequently Asked Questions
We know you may have questions about our services, policies, and what to expect during your care journey. This FAQ page is here to provide clear answers and guidance. If you don’t see your question listed, please don’t hesitate to reach out—we’re always here to help!
Administrative Topics
We serve Northern New Jersey including Bergen and sections of Essex, Passaic, and Hudson counties. We may also be able to accommodate some patients/schedules in southern Fairfield County, CT.
Our practice is mobile and in-home; we come to you.
Our pricing is transparent and straightforward. The first, 15-minute consultation is complimentary. The initial Comprehensive Pelvic Floor Assessment is performed in-person and is $250. Follow-up sessions are $225. Special circumstances or scheduling could incur different fees; any such circumstance will be clearly communicated and approval requested before proceeding.
No, we are a cash-based practice and are not in-network with insurance providers. This allows us to provide personalized, high-quality care without the restrictions and limitations imposed by insurance companies. However, we are happy to provide you with a detailed superbill after each session, which you can submit to your insurance company for potential out-of-network reimbursement. If you have questions about this process, we’re here to help! Learn more about our insurance decision.
We’ve chosen to remain out-of-network to provide personalized, high-quality care without the limitations of insurance. We’re happy to provide superbills to help you seek out-of-network reimbursement. Learn more about why we’re not in-network.
We accept credit cards, debit cards, ACH, and HSA/FSA cards and potentially more via our third-party payment processor. We can also accept cash and checks in-person at the time of your session.
Yes, you can use your HSA (Health Savings Account) or FSA (Flexible Spending Account) to pay for pelvic floor therapy sessions, as they are considered qualified medical expenses. Be sure to check with your HSA/FSA provider or their documentation for any specific requirements or documentation they may require. The standard superbill and note we provide should satisfy most if not all requirements.
We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee. Please contact us if you need to adjust your appointment.
Yes! We provide telehealth sessions for clients who prefer virtual care and/or as a supplement to in-person sessions. In most all circumstances, your initial, comprehensive assessment must be performed in-person. Patients with needs requiring internal exams will require at least periodic in-person sessions.
- Do I have out-of-network benefits for physical therapy?
- What is my deductible, and how much of it has been met?
- What percentage of the cost will be reimbursed?
- Are there specific requirements, like a referral or pre-authorization?
A superbill is a detailed receipt of services that you can submit to your insurance for potential out-of-network reimbursement.
Learn more in our article about superbills.
- A stable internet connection
- A device with a camera and microphone (e.g., laptop, tablet, or smartphone)
- A private, quiet space with enough room to perform exercises
- Comfortable clothing suitable for movement
Clinical Topics
Pelvic floor physical therapy is a specialized form of therapy focused on evaluating and treating conditions related to the muscles, ligaments, and connective tissues in the pelvic area. It helps improve function, reduce pain, and enhance quality of life.
Before Pregnancy
Pelvic floor physical therapy helps prepare your body for conception by improving pelvic alignment, addressing pre-existing issues like pelvic pain or incontinence, and building a strong foundation for a healthy pregnancy. Our gaol is to reduce your pain and maximize your functional capacity during pregnancy, improve your strength and experience during delivery, with all of that speeding and easing your recovery postpartum.
During Pregnancy
Pelvic floor physical therapy alleviates common discomforts such as back pain, pelvic pressure, and sciatica. It also improves posture, prepares the pelvic floor for delivery, and reduces the risk of complications during labor. Ultimately, your postpartum recovery is expedited and eased.
After Pregnancy
Postpartum pelvic floor physical therapy supports recovery by addressing issues like diastasis recti, pelvic organ prolapse, incontinence, and the complications of cesarian section. It helps rebuild core strength, restore function, and promote speed and ease of overall healing.
You can typically start pelvic floor therapy as early as 6 weeks postpartum, provided you have clearance from your healthcare provider. This allows time for your body to heal from childbirth. However, if you’re experiencing significant discomfort, pain, or other symptoms earlier, you can consult with a therapist to determine if gentle interventions might be appropriate sooner. Every recovery is unique, so it’s important to tailor the timing to your individual needs and health status.
- Urinary incontinence, including leakage during activities like coughing, sneezing, or exercise.
- Fecal incontinence or difficulty controlling bowel movements.
- Persistent pelvic pain or pressure.
- Pain during intercourse, tampon use, or pelvic exams.
- A feeling of heaviness or bulging in the pelvic area, which could indicate prolapse.
- Difficulty emptying your bladder or bowels completely.
- Diastasis recti (abdominal separation) or core weakness postpartum.
- Chronic lower back, hip, or tailbone pain.
- Discomfort or dysfunction during pregnancy or postpartum recovery.
- Pain following pelvic or abdominal surgery, such as a hysterectomy or prostatectomy.
General physical therapy focuses on broader areas of the body while pelvic floor physical therapy focuses on the muscles, ligaments, and connective tissues within the pelvic region. It involves specialized techniques such as internal and external muscle assessments, manual therapy, and tailored exercises to address issues like incontinence, pelvic pain, and postpartum recovery. These disciplines are in no way in conflict or mutually exclusive. In fact, we are fully educated and deeply experienced in general physical therapy. Our principal practitioner is even board-certified at the highest level in orthopedic care. The treatment plan we develop for you will be truly comprehensive of any and all physical therapy needs, and we always work as part of your overall healthcare provider team.
We treat a wide range of conditions, including incontinence, pelvic pain, diastasis recti, prolapse, postpartum recovery, prenatal discomfort, and sexual dysfunction. Explore our full list of conditions.
Pelvic floor therapy in general is beneficial for all genders; however, Joint Action's services are tailored and specific only fo women. While pregnancy is not a requirement, our practice has an additional focus on pelvic health related to pregnancy, before, during, and postpartum.
Yes, we frequently collaborate with other healthcare providers to ensure a comprehensive and coordinated approach to your care. This may include OB/GYNs, urologists, midwives, primary care physicians, chiropractors, and other specialists. We believe in a team-based approach and are happy to communicate with your healthcare team to align on the best treatment strategies for your specific needs.
Your first session will include a Comprehensive Pelvic Floor Assessment. This involves discussing your medical history, evaluating posture and movement, and assessing the pelvic floor muscles to develop a personalized treatment plan. Learn more here.
The duration of therapy varies depending on your specific needs and goals. We’ll work with you to create a treatment plan that aligns with your progress and desired outcomes.
- Pelvic Floor Muscle Activation: Learning to properly contract and relax the pelvic floor muscles.
- Core Strengthening: Exercises like bridges and planks to engage the core and support pelvic stability.
- Breathing Techniques: Diaphragmatic breathing to improve coordination between the diaphragm and pelvic floor.
- Stretching and Mobility Work: Gentle stretches for the hips, lower back, and pelvic region to improve flexibility and reduce tension.
- Functional Movements: Exercises that mimic daily activities to retrain movement patterns and reduce strain on the pelvic floor.
- Postural Exercises: Training to align the body for optimal pelvic floor function.
- Relaxation Techniques: Guided relaxation to release muscle tension and promote healing.
Pelvic floor therapy is generally not painful. Your therapist will work within your comfort level, using gentle techniques to assess and treat the pelvic floor. Some discomfort may arise when addressing specific areas of tension or dysfunction, but your therapist will communicate with you throughout the process to ensure you feel safe and supported. Our goal is to make every session as comfortable as possible while working toward relief and improved function.
Internal exams are always optional, your consent is always asked prior, and we always explain in detail before proceeding with an internal exam. Internal exams can be an important and informative part of assessing pelvic floor function and providing effective treatment. If you’re uncomfortable or prefer not to have one, we will respect your preferences and focus on external assessments and techniques to address your concerns. Your comfort and consent are always prioritized.
Joint Action does not require a physician's referral to begin therapy under any circumstance, though we welcome the opportunity to collaborate with your other healthcare providers. In some cases we may request notes or contact information for specific providers.
If you do plan to seek out-of-network reimbursement from your insurance, we recommend checking with your insurance provider regarding out-of-network reimbursement requirements, including referrals, that may apply.
Additional Questions?
Let's Begin
Discover how pelvic floor physical therapy can transform your quality of life. We start with a no-obligation, 15-minute initial consultation to discuss your concerns and explore how we can help. Click below to requet your consultation and start your journey toward restored confidence, function, and strength.
